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Tondo

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Examples, previews and one saved project are free. Pro unlocks more projects and design tools.

Buying, price and refunds14

Is this a subscription or do I pay once?

Try the examples and keep one own project free. Stitch, close and resume it. Buy the full version once for more projects and advanced design tools. No subscription. One own project can stay saved for free. Deleting it frees the slot. Failed imports do not use a slot. Existing projects, progress and purchases stay accessible.

What can I do before buying?

Try the examples and keep one own project free. Stitch, close and resume it. Buy the full version once for more projects and advanced design tools. No subscription. One own project can stay saved for free. Deleting it frees the slot. Failed imports do not use a slot. Existing projects, progress and purchases stay accessible.

I have both an iPhone and an iPad. Do I have to buy it twice?

No. One purchase covers Tondo on every iPhone, iPad, and Mac linked to your Apple ID. iCloud sync between those devices is included in that same purchase.

Can my family use it too?

On Apple devices, yes: Tondo supports Family Sharing, so up to five family members in the same Family Sharing group can use it without buying separately. Google Play does not share in-app purchases through Family Library, so on Android the unlock belongs to the Google account that bought it.

Is Tondo on Android too?

Yes. Tondo for Android is its own app on Google Play and its own purchase, at the same price. Each store's purchase unlocks that platform. Keep in mind that iCloud sync is Apple-only, so the two platforms keep separate libraries; a Tondo file (Settings > Move charts to another device) carries your charts and progress across once, so switching platforms does not mean starting over.

Will Tondo ever switch to a subscription and lock me out of features I already paid for?

No. Tondo is a one-time purchase: you pay once, and what you buy stays yours. The one-time model is deliberate, not a placeholder.

How do I get a refund?

Refunds go through the store you bought from. Bought on the App Store? Request one at reportaproblem.apple.com and Apple handles it directly. Bought on Google Play? Request one from your order history at play.google.com. If something in the app is not working as expected, feel free to reach out at [email protected] first and we will try to fix it.

I got a new iPhone. Do I need to buy Tondo again?

No. Download Tondo with the same App Store account, then use Restore Purchases in Settings or on the paywall if Pro is not shown. To recover projects through iCloud, use the same iCloud account and make sure the old device finished syncing. A .tondo export is another way to move your projects.

The store shows a different price or currency than €15.99. Which is correct?

Apple and Google each set the local price for their own storefront and currency, so the amount you see at purchase may differ from the euro amount shown here. The price the store shows at purchase is the one that applies.

I lost my purchase or it is not showing as bought. How do I restore it?

Open Tondo, tap the gear icon in the library to open Settings, and choose Restore Purchases (it is also on the paywall). This asks the store you bought from (Apple or Google Play) to verify your prior transaction and unlocks the full app. If restore does not work, check that you are signed in with the Apple ID or Google account you bought with, or contact [email protected]. For a website purchase, sign in to the same Tondo account used for the purchase and refresh its licence status. Store purchase restoration does not restore a website licence.

What exactly do I get free, and what does the one-time purchase unlock?

Try the examples and keep one own project free. Stitch, close and resume it. Buy the full version once for more projects and advanced design tools. No subscription. One own project can stay saved for free. Deleting it frees the slot. Failed imports do not use a slot. Existing projects, progress and purchases stay accessible. It also includes iCloud sync on Apple devices. Apple and Google Play purchases are separate.

Does Tondo work on my Mac as well as my iPhone and iPad?

Yes. The native Mac app needs macOS 14.4 or later and supports compatible Intel and Apple silicon Macs. The same App Store Pro purchase covers iPhone, iPad and Mac. iCloud sync uses the same iCloud account on each device.

Will this update affect my existing projects or purchase?

Your existing projects and progress stay accessible. Your lifetime purchase remains valid; you do not need to buy again. Use Restore Purchases with the same store account if the unlock is not shown.

How will I know when a Tondo update is available?

From version 1.2.0, Tondo can show an Update available row in your library when a newer version is available for your device in its store. Tap the row to open the App Store or Google Play. The cross hides that version for seven days. Checking requires a connection. You can keep stitching without updating. Older versions do not have this notice; check the store to install 1.2.0 first.

Hand embroidery and transfer sheets12

How is hand embroidery different from cross stitch in Tondo?

Cross stitch uses a counted grid and marks progress cell by cell. Hand embroidery keeps a picture, thread plan, stitch choices and notes while you work the design on fabric. Mark each thread complete instead of counting individual crosses. Both types live in the project library.

How do I start a hand-embroidery project?

Choose Hand embroidery in the new-project flow, or select it after opening a photo. Name your project, choose a hoop, fabric and thread setup, and review the suggested DMC colours or add threads yourself. Preparation is free. Keep one own project free; additional projects require Pro.

What does Tondo do with a photo for hand embroidery?

It prepares a source preview, a transfer outline and up to twelve suggested DMC colours. It estimates how much of the picture each shade covers and keeps threads you already selected. Review the suggestions and choose stitches yourself. It does not automatically turn every shape into stitch instructions. Processing stays on your device.

Can I try hand embroidery without buying Pro?

Yes. Open the included botanical wreath. It has six thread colours, assigned stitches, artwork, instructions and an actual-size PDF transfer sheet. You can use the example and track its thread completion free. Preparation is free. Keep one own project free; additional projects require Pro.

Which hand-embroidery stitches are included?

The library has ten stitches: running, back, stem, split, satin, long and short, chain, lazy daisy, French knot and fishbone. They are grouped by line, fill and decorative use. Each has a diagram, needle directions and advice on when to use it. Assign a stitch to each thread in your plan.

How do I choose my hoop, fabric, thread and needle?

In the project setup, choose a hoop from 3 to 12 inches; centimetres are shown too. Select the fabric and whether it is dark, then the thread type and strand count or thickness. Tondo uses this setup for cloth-size and needle guidance. Hand embroidery uses uncounted fabrics such as cotton, linen, denim or felt rather than a cross-stitch fabric count.

Can Tondo estimate how much embroidery thread I need?

Assign a stitch and enter an area, line length or stitch count to calculate a thread estimate. Photo plans suggest colour coverage, which you can adjust. Hoop size, strands and thread type affect the result. Area coverage is saved with the plan; line lengths and stitch counts are calculation inputs. Some thread types have no supported skein length, so a buying estimate may be unavailable. Allow for your own technique and waste.

How do I make and print a transfer sheet?

Open the design or the Transfer to fabric section in a hand-embroidery project. Choose a picture and Simple, Balanced or Fine detail, then export a one-page PDF sized for your selected hoop. Print at actual size or 100%, without Fit to page. Larger hoops need suitable paper or tiling in your print software. Check the printed scale before transferring it to fabric.

Which transfer method should I choose?

Record your fabric and whether it is dark. Tondo offers suitable choices from window tracing, dressmaker’s carbon paper, water-soluble stabiliser, an iron-on transfer pen, tissue paper and prick and pounce. Follow the guidance for the selected method and test your material on a scrap, particularly if heat, water or permanent marks are involved.

Why is my transfer sheet mirrored?

The iron-on transfer pen method applies the design ink-down, which reverses it on the fabric. Tondo mirrors that sheet so the transferred design reads correctly. Other methods use a normal-facing sheet. Check the selected method before printing, especially for lettering.

How do I track progress or change a thread plan?

Mark each thread done as you finish its work. Open a thread to choose its stitch and coverage. Progress on existing projects stays accessible; adding or changing the thread plan requires Pro. Project notes and finishing steps stay alongside the design. Apple devices can sync through your own iCloud with Pro; Android uses local storage and manual Tondo-file transfers.

My photo outline is too busy or has no useful detail. What can I do?

Try Simple for fewer edges or Fine for more, and use a clear, well-lit picture with a distinct subject. The outline follows visible image edges, so shadows and textured backgrounds can create unwanted lines. Compare the preview with the source and simplify the design before transferring it. The botanical wreath includes a prepared outline you can use to try printing.

Importing your charts16

Which PDFs can I import? Do Etsy, magazine, and independent designer charts work?

Tondo can read PDF cross-stitch charts from many designers, shops, magazines and books. Compatibility depends on the layout and quality of the file. Preview the grid, symbols and thread key before saving; some charts need review or calibration and some cannot be read reliably.

My chart is a scanned image or photo-only PDF with no editable text. Will it import?

Tondo attempts to read scanned or image-only charts by finding the grid and matching the printed symbols. Scans always require review. Resolution, blur, perspective and missing grid lines can prevent a reliable result. Check the preview against the original and use grid calibration when it is offered.

Can I use my phone camera to import a paper chart I own?

On a phone or tablet, use the camera or pick a photo of a printed chart. Tondo attempts to read its grid and symbols and asks you to check the result. A photo of a subject can instead become a counted cross-stitch pattern or a hand-embroidery plan: choose the craft in the photo flow. On Mac, choose an existing image; there is no in-app camera capture.

I have a multi-page book PDF. Do I have to import the whole thing at once?

Use the page picker to choose the pages you need. Separate charts in a book can become separate projects; tiled pages belonging to one chart can join into a continuous canvas. Where a page contains distinct motifs, Tondo can offer them individually. Preparation is free. Keep one own project free; additional projects require Pro.

Will Tondo handle a huge full-coverage or confetti chart with hundreds of symbols?

Tondo supports large full-coverage charts, but import and scrolling depend on the file and device. Preview your own chart before buying. Highlight one colour, lock marking to it and use find-next or the magnifier for dense sections. The confetti assessment and Highlight confetti option help locate isolated stitches.

Can I still view the original PDF after importing?

Yes. The original PDF stays attached to the chart and is one tap away at any time, so you can cross-reference the designer's colour notes, copyright page, or any detail that did not come through in the parsed canvas.

My chart imported oddly: symbols look wrong, the grid is off, or colours are mismatched. What should I do?

Compare the preview with the original. Use grid calibration for a misplaced scan grid and confirm uncertain thread assignments. On a saved chart, you can change a thread, merge entries or correct a single misread cell; design changes require Pro. If the same file keeps failing, send its format, app version and a description to [email protected].

Can Tondo open XSD, OXS, or PAT pattern files from my stitching software?

Tondo supports OXS, Pattern Maker XSD, supported PCStitch PAT versions, FlossCross, KXStitch, Crosti, Stitch Art Easy and other chart formats. Support can differ by file version. Review the imported result and its warnings. Encrypted or unsupported formats may need a PDF or OXS export from the original program. The Formats page lists the supported and recognised formats.

Can Tondo design or edit a cross-stitch pattern for me?

Yes. Choose Draw your own to start with a blank grid and DMC colours. Use the brush, fill, eyedropper and undo, and add colours as you work. You can also turn a photo into a counted pattern and tune it. Saved charts support thread replacement, merging and individual cell correction. Preparation is free. Keep one own project free; additional projects require Pro.

My chart is spread over several pages with overlap between them. Will it stitch into one canvas correctly?

Tondo can join tiled pages into one canvas, but overlap and layout vary by designer. Compare the preview with the original and review any alignment warning before saving. Separate designs from a book should remain separate projects. If pages are joined incorrectly, contact [email protected] with the file and the pages involved.

Can I import the same chart twice, or re-import it if I want to start over?

When Tondo recognises an already imported file, it offers the existing chart. To start again, use Duplicate from the project menu for a fresh copy, or re-import the kept original. Saving a new copy requires Pro; the original project and its progress remain available.

What happens if an import fails or I delete a project?

One own project can stay saved for free. Deleting it frees the slot. Failed imports do not use a slot. Existing projects, progress and purchases stay accessible.

Can I continue an interrupted book import?

If a multi-page import was interrupted, look for Continue import in the library. It resumes the pending import. Preparation is free. Keep one own project free; additional projects require Pro.

How do I improve a photo-to-pattern preview?

Adjust the width in stitches, number of colours, fabric shade, dithering and confetti reduction. Reframe the subject, lock a colour you want to keep, replace or merge threads, and use the cell editor for details. These are counted-pattern controls; a hand-embroidery photo plan provides an outline and thread suggestions instead.

Can I adjust a saved photo pattern without losing progress?

Use Adjust pattern from the project menu when Tondo has kept the generation settings. It reopens your settings and edits. Saving replaces an unstitched original; if it already has stitching progress, the adjusted pattern saves as a copy. Saving either change requires Pro.

Can I trace a chart that Tondo cannot read?

When the import flow offers manual reconstruction, use the original page under a grid and place the stitches yourself with the drawing tools. Check its dimensions and thread assignments carefully. This is manual chart creation; Tondo has not verified the unreadable symbols. Preparation is free. Keep one own project free; additional projects require Pro.

Stitching and the workbench16

How do I mark stitches? Do I have to tap each one individually?

You can tap a cell to mark it, or swipe across a row (including diagonals) to mark several in one stroke. For larger areas, a flood fill marks every connected cell sharing the same symbol, and a block-fill covers a 10×10 square at once.

I accidentally marked a whole area. Can I undo it?

Undo steps back through your last ten marking actions; Redo reapplies an action you undid. On iPad or Mac with a keyboard, use Cmd+Z and Shift+Cmd+Z. On Android with a keyboard, use Ctrl+Z and Ctrl+Shift+Z.

How do I mark only one colour without accidentally hitting neighbouring symbols?

Tap a colour in the legend to activate the marking filter: a lock badge shows which colour is highlighted, and all taps and swipes then mark only that symbol. Tap the badge again to release the filter.

I'm working on a large section and keep losing my place. Is there a way to jump to the next unmarked stitch?

While a colour is highlighted in the marking filter, use the find-next button to scroll the canvas to the next remaining cell of that colour; it pulses briefly so you can spot it quickly, and it wraps around when it reaches the edge.

Can Tondo track backstitch and fractional stitches separately from the main cross?

Long-press a cell to set its stitch type and track specialty completion. Supported imports can also bring in separate backstitch lines, knots, beads or fractional elements, which you mark individually. These contribute to overall progress. Check the import report for details the file reader could not place.

What is parking and how does it work in Tondo?

Parking is a stitching method where you leave a thread resting in a nearby corner while you move across the fabric. Long-press a cell in Tondo and choose any of its four corners to place a coloured dot; Tondo shows a per-colour parked count and lets you jump to any parked position.

The finish estimate says 'about 8 weeks to go'. Is that a deadline or a target?

It is neither. The calm estimate is based on your own recorded pace over real stitching days and is shown only after you have two or more active days logged. Tondo never assigns a deadline or sends reminders; it is there if you find it useful, not to create pressure.

Can I adjust how the canvas looks (grid lines, centre marks, that kind of thing)?

Canvas settings let you control grid weight and interval, toggle centre lines, adjust colour strength and switch mark style. High-contrast marks and the symbols-only view help when colour alone is hard to read. The progress display chooses its percentage precision automatically.

I finished stitching a colour entirely. Can I clear all its remaining marks at once, if I made an error or on purpose?

Bulk-clear removes every marked stitch for a given colour in one step. It is available from the colour's entry in the legend, and it counts as a single undoable action within the 10-step undo ring.

Can I mark stitches by swiping a whole row or diagonal line at once?

Yes. Alongside tapping single cells, you can swipe (including diagonally) to mark a run of stitches in one gesture.

Is there a faster way to fill a large solid block of one colour than swiping every cell?

Yes: use area-fill to flood a whole connected region of the same symbol, or block-fill to mark a 10x10 grid square at once.

If I mark a stitch by mistake right after several others, how far back can I undo?

Undo steps back through your last ten marking actions; Redo reapplies an action you undid. On iPad or Mac with a keyboard, use Cmd+Z and Shift+Cmd+Z. On Android with a keyboard, use Ctrl+Z and Ctrl+Shift+Z.

Can I ask Siri or use the Action Button to jump straight back into the chart I'm working on?

On supported Apple devices, add Tondo’s resume-chart action in Shortcuts. You can run it through Siri or assign the Shortcut to the Action Button on a compatible iPhone. It opens your current chart. Android does not use Apple Shortcuts.

Does Tondo give any feedback when I mark a stitch, like a tap I can feel?

Supported phones give a small haptic tap when you mark a stitch. Availability depends on the device; a Mac does not provide phone-style haptic marking feedback.

How do I flag a stitch to unpick later?

Long-press the cell and choose the unpick or frogging flag. It marks the work you want to revisit without changing the stitched count. You can check the flagged count for a colour and clear the flag after correcting your work.

Can I use a magnifier or a symbols-only view?

Use the floating magnifier to inspect a small area, or choose Symbols only in the canvas appearance settings. You can also adjust grid lines and centre marks, jump to the chart centre and use high-contrast marks. On iPhone and iPad, VoiceOver reads and marks visible cells when you zoom in far enough.

Sync, devices and your data11

Does Tondo use my own iCloud account, or does it go through your servers?

On Apple devices, iCloud sync uses your own Apple account. Tondo also offers a separate account for website licence access. Signing in for that purpose does not upload your charts or progress.

If I delete the app by accident, will I lose all my progress?

Only data that has finished syncing or that you exported can be restored. On Apple devices, Pro projects can return through the same iCloud account after reinstalling; check the sync status before removing the app. Android projects are local unless you exported a .tondo file or have another backup. Device-local statistics are not restored by Tondo iCloud sync.

Can I use Tondo on my iPhone and my iPad and have them stay in sync?

Yes. iCloud sync is included in the one-time purchase and works automatically across your Apple devices: iPhone, iPad and a Mac. When you mark stitches on one, the change reaches the others the next time they connect.

What happens if I stitch without an internet connection?

You can work on stored projects offline. On Apple devices with Pro, changes wait locally until iCloud can sync. Android keeps changes locally. Downloading the app, buying or restoring Pro, and cloud-based file pickers need a connection.

Which devices and iOS versions does Tondo support?

Tondo supports iPhone and iPad with iOS or iPadOS 17 or later, Android 8 or later, and compatible Intel or Apple silicon Macs with macOS 14.4 or later. The App Store Pro purchase covers iPhone, iPad and Mac; Google Play has its own purchase.

My iCloud is nearly full. What happens to Tondo's sync?

If iCloud runs out of space, new changes will queue locally and sync will pause until space is freed. Tondo shows a visible sync state so you can see when something is waiting; your local data is safe in the meantime.

I use an Android phone as well. Will my progress sync there?

Tondo's iCloud sync is Apple-only and covers iPhone, iPad and Mac: there is no sync between iOS and Android. Tondo also runs on Android, but the two platforms stay separate silos. You can move your charts and progress across once with a Tondo file (Settings > Move charts to another device); it is a file you open on the other device, not a live sync.

Can I get my data out of Tondo if I ever want to stop using it?

Use Settings > Move charts to another device to export the library as a .tondo file. For one project, open its menu in the library and choose Share as Tondo file. The file carries project data, originals and progress to another Tondo installation. Counted charts also offer per-thread progress as CSV. Keep an export outside the app before deleting local data.

Will you ever move Tondo to a subscription and lock me out of features I already paid for?

No. Tondo is a one-time purchase at €15.99, and what you buy stays yours. If you have questions about this, you can reach us at [email protected].

Why isn't my newest progress showing on my other device yet?

Check that Pro is restored, both Apple devices use the same iCloud account and each has a connection. Open Tondo on both and read the sync status; check iCloud storage if syncing is paused. Android does not participate in this sync. If it stays stuck, contact [email protected] with the devices, app versions and sync message.

Can I transfer a hand-embroidery project between Apple and Android?

Yes. Open the project’s menu in the library and choose Share as Tondo file, or export the library from Settings > Move charts to another device. Open the file in Tondo on the destination and review the import. Existing project progress merges; adding new own projects requires Pro on the destination platform. Later changes need another export, as there is no live Apple-to-Android sync.

Threads and colours15

Which thread brands does Tondo support?

Tondo uses DMC colours and conversion tables for Anchor, Madeira, COSMO and Olympus. Conversions are nearest-shade matches, not identical physical threads. Check the displayed match quality and compare your actual thread or the designer’s key before substituting.

A colour in my chart looks wrong: the app picked the right symbol but the colour on screen is off. What can I do?

You can manually override the colour code for any symbol: tap the symbol in the legend, re-assign it to the correct DMC, Anchor, Madeira, COSMO, or Olympus code, and the canvas updates immediately. If you stitch across devices, that override syncs to your other Apple devices and back via your own iCloud. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

Why do my colours look pale or washed out on the canvas?

Colour strength changes the background colour behind the chart symbols. Choose the strength that helps you read the chart, or select Symbols only for a black-and-white grid. Mark style is a separate setting for how completed work appears.

Can I search for a specific DMC thread number across all my charts?

Yes. The library search accepts both project names and floss codes; typing DMC 310, for example, surfaces every chart in your library that uses that colour. Sort options (name, progress, or recently opened) work alongside search.

I stitched over the shade card in my PDF. Can I still see the original?

The original PDF stays available one tap away from the chart view, so you can check the printed shade card, thread key, or any other detail from the designer at any time without leaving the app.

Will my manual colour overrides sync between my iPhone, iPad and Mac?

Yes. Manual colour overrides sync automatically through your own iCloud along with your stitching progress, project notes, and tags. There is no separate oomny account; everything travels through the iCloud you already have. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

Does Tondo convert Anchor or Madeira codes to the nearest DMC shade, or does it just display the code?

It uses conversion tables to display a corresponding DMC shade while retaining the thread code. A conversion can be an approximation; the app shows match quality or an unresolved entry where appropriate. Compare physical threads before making a substitution.

Is there a way to focus on just one colour at a time when I'm working through a section?

Yes: tap a colour in the legend to activate the marking filter, and from that point taps and swipes mark only that colour. A lock badge shows which colour is active. You can also use the find-next feature to jump straight to the next unmarked stitch of that colour, which wraps around when it reaches the edge.

Do my thread colours and progress sync to Android?

Tondo's iCloud sync works across your Apple devices only: iPhone, iPad and Mac. iOS to Android does not sync, as the Android version runs as a separate platform silo. A Tondo transfer file (Settings > Move charts to another device) carries your charts, progress, notes and tags across once, and each store needs its own purchase.

Does Tondo support COSMO or Olympus threads?

Yes. Tondo includes COSMO and Olympus conversion tables alongside Anchor and Madeira. These map to the nearest supported DMC shade; they do not guarantee an identical physical colour.

If I re-code a symbol to a different thread, does that change every chart or just this one?

A manual colour override applies to the chart you're working on, and it syncs to your other devices via iCloud; it doesn't touch your other charts. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

I'm colour-blind. Can Tondo make the symbols easier to tell apart?

Yes. A high-contrast / colour-blind mode adds a bold outline and a shape-based glyph to each mark, so colours aren't the only thing distinguishing symbols.

Can I keep a thread stash and make a shopping list?

Mark the threads you own in the stash and add dye-lot notes. The project’s thread list compares required colours with your owned threads and shows what you still need. It does not track stock quantities. You can sort and search the list, and thread-use estimates depend on your fabric and strand settings.

Can I use blended threads or combine duplicate colours?

Supported two-thread blends appear together as one palette entry with both codes. Check the component threads before stitching. With Pro, you can also merge two palette entries or replace a thread on a saved chart. The change applies to that chart; your other projects keep their own palettes.

How do I calculate fabric size and floss for a cross-stitch chart?

Set the project fabric count, whether you stitch over one or two threads, the strand count and the mounting margin. The fabric calculator shows finished and cut dimensions, and the thread list estimates skeins. Treat these as estimates and compare them with the designer’s instructions. Hand embroidery has its own hoop and coverage settings.

Library and projects15

How do I organise my charts so I can find them quickly?

You can sort your library by name, progress, or recently opened, and search by project name or floss code; typing DMC 310, for example, surfaces every chart that uses that thread. Tags (WIP, On Hold, Finished, plus any custom ones you add) let you group charts by status, and they sync to your other devices through your own iCloud. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

How do I mark a project as finished, or put it on hold?

Open the project, tap the tag area, and choose WIP, On Hold, or Finished; you can also create your own custom tags. Tags sync automatically across your iPhone, iPad and Mac, so the status stays consistent wherever you stitch. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

Can I add notes to a project (for example, which fabric I used or where I left off)?

Yes, each project has a notes field you can write freely in. Notes sync via iCloud alongside your progress, so they travel with the chart to your iPad or Mac. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

I stitch with a group that has a stitch-along schedule. Can Tondo help me follow the parts?

Add stitch-along parts to your project, record their dates and mark each part complete as you work. Project metadata can sync through your own iCloud on Apple devices with Pro. This is your own checklist; Tondo does not share a live group schedule with other stitchers.

Where can I see how much I stitched today, and over time?

The stats screen shows today's stitch count, your current streak, a 7-day bar chart, and a 52-week heatmap so you can see patterns in your own stitching pace over the year. Each chart also has a palette ring that shows progress broken down by colour. All stats are stored locally on your device and are not synced.

Can I search for all the charts that use a specific thread colour?

Yes. The search field in the library accepts a floss code such as DMC 815 and returns every chart in your collection that includes that colour. This works for DMC codes natively, and Tondo resolves Anchor, Madeira, COSMO, and Olympus codes to their verified DMC equivalents as well.

How do I delete a chart I no longer want to track?

Open the project’s menu in the library and choose Delete. On Apple devices with Pro and iCloud sync, deletion can propagate to your other devices. Android deletes the local project. Use Archive if you just want it out of the active list, or keep a .tondo export before deleting it.

Are my library and tags backed up, or will I lose everything if I get a new phone?

On Apple devices with Pro, project data can sync through your own iCloud once syncing finishes. Check its status before switching phones and keep a .tondo export as an extra copy. Android uses local storage and manual exports. Daily counts, streaks and activity history stay on each device and are not synced.

Do I need a subscription to keep using my library?

Try the examples and keep one own project free. Stitch, close and resume it. Buy the full version once for more projects and advanced design tools. No subscription. Your existing projects and progress stay accessible. Your lifetime purchase remains valid; you do not need to buy again. Use Restore Purchases with the same store account if the unlock is not shown.

Can I export my progress to use it somewhere else?

For a counted chart, use Export progress for a CSV of per-thread progress. For a transferable project or backup, open its menu in the library and choose Share as Tondo file, or export the library from Settings > Move charts to another device.

Does my stitch streak and history sync between my devices?

No. Daily counts, streaks and activity history stay on each device. Project data and stitching progress can sync through your own iCloud on Apple devices with Pro. Android keeps its project data locally and uses manual .tondo transfers.

How do I find a chart again if I have a lot of them?

Sort your library by name, progress or recently-opened, and search by chart name or by floss code; searching DMC 310, for example, surfaces every chart that uses it.

Can I archive finished projects without deleting them?

Use Archive to move a chart out of your active library and return to it from the archive. You can also rename projects or organise them with tags. Deleting is different: synced deletions can reach your other Apple devices, so export a project first if you want to keep a separate copy. Automatic iCloud sync requires Pro on Apple devices; Android keeps this data locally.

Where do I keep reference photos, designer credits and finishing notes?

Keep reference photos and notes with the project, record its designer or source, and use the finishing checklist for steps such as washing, blocking, framing or gifting. The original imported chart remains available for checking instructions. On Apple devices with Pro, supported project data and reference photos sync through your own iCloud.

Can I share a picture of my finished work?

On a completed counted chart, use the sharing action in the finish screen to share a progress image. This is a picture to show someone; use Share as Tondo file from the library menu when you want to transfer an editable project and its progress.

Privacy, trust and account12

Does Tondo upload my charts to your servers?

No. Your charts stay on your device and, if you use iCloud sync, in your own personal iCloud account. Tondo has no servers of its own, and nothing is ever sent to oomny.

Do you sell my data or share it with advertisers?

No. Tondo collects no personal data and sells nothing. There is no analytics pipeline, no ad network, and no third-party data sharing.

Do I need to create an account to use Tondo?

No. You can use Tondo and store purchases without a Tondo account. A website licence uses a Tondo account with Apple or Google sign-in. Signing in does not upload your projects.

My stats show my daily stitch count. Does that get synced or sent anywhere?

Your daily count, streak, and heatmap are stored locally on your device only. They are not synced to iCloud, not sent to oomny, and not visible to anyone else.

Who is oomny?

oomny builds and maintains Tondo. You can contact us at [email protected] for help with the app.

Can I contact a real person if I have a problem?

Yes. Reach the developer directly at [email protected] and you will get a reply from the person who built the app, not a support bot.

Is the iCloud sync private? Can oomny see what I'm stitching?

Yes, it is private. Sync runs entirely through your own iCloud account using Apple's CloudKit framework. oomny has no access to your iCloud and cannot see your charts or progress.

Do I need a profile name or public account?

Tondo does not ask for a profile name or require an oomny account. Projects and preferences belong to your local app data and, when enabled, your own iCloud. Project names and notes are not public.

Does Tondo show ads or contain any tracking?

No. Tondo has no ads and no third-party tracking. Your charts stay on your device and, if you enable sync, in your own iCloud. Statistics stay on the device. Nothing is sold or shared with advertisers.

Can I use Tondo completely offline, without ever signing in or going online?

You can work on saved projects offline without an oomny account. Installing the app, buying or restoring Pro, opening files kept in a cloud service and syncing through iCloud require a connection. Photo conversion and chart processing run on the device.

Is Tondo built with AI?

We develop our apps with AI tools for programming and translation. We use automated checks and device tests. oomny is responsible for the result, and a person answers support requests. https://oomny.eu/ai

What does AI do inside Tondo?

Tondo turns photos into stitch patterns using calculations. It reads printed charts with on-device image recognition. You review imported scans before saving. On supported Apple devices, an on-device model can help match ambiguous symbols to threads, only where it agrees with Tondo's own reading. Pattern processing takes place on your device. Apple devices can also sync projects through your own iCloud; Android has no cloud sync.

Troubleshooting11

I tried to import a PDF and it just says it failed. What went wrong?

Check that the file is a chart format Tondo supports and that any cloud download has finished. Scans need a readable grid and symbols; some layouts need calibration or manual correction. Read the import message. If it still fails, contact [email protected] with the app version, device, file type and the message shown.

The colours on my imported chart look completely wrong. They don't match my thread at all.

Compare the thread key in the original file with the imported palette. Incorrect symbol matching, an unreadable key or a nearest-shade conversion can produce unexpected colours. With Pro, correct the thread assignment or a misread cell. Send a reproducible example to [email protected] if the import repeatedly assigns the wrong thread.

I bought Tondo on my iPhone but my iPad is not showing my charts. How do I get them to appear?

Tondo syncs through your own iCloud account, so both devices need to be signed into the same Apple ID with iCloud Drive enabled. Give it a minute after opening Tondo on the second device; a sync-state indicator will appear while it catches up. If charts still do not appear after a few minutes, check Settings > [your name] > iCloud on the iPad and confirm iCloud Drive is turned on.

The screen keeps dimming while I'm stitching even though I thought Tondo kept it awake.

Open Settings > Canvas & stitching and check Keep screen on while stitching. The setting applies to the counted chart workbench. You can also open stitching settings from the chart menu. If the chart still dims, send your device, system version and Tondo version to [email protected].

I tapped Restore Purchase and nothing seemed to happen. Did it work?

Use Restore Purchases in Settings or on the paywall, with the Apple or Google account you used to buy Tondo. You do not need to pay again. If your purchase is still missing after reopening the app online, contact [email protected].

The app is getting sluggish when I scroll around a very large chart. Is that expected?

Very large charts can place more load on older devices. Reopen the app and check whether the slowdown affects one chart or every project. Contact [email protected] with your device, system and Tondo versions, chart size and the steps that slow down. If possible, include the chart so we can reproduce it.

I lost my stitching progress after reinstalling the app. Is there any way to recover it?

On Apple devices, restore Pro with the original store account and use the same iCloud account that previously completed syncing. If no synced copy exists, look for a .tondo export or device backup. Android projects need an export or backup. Data that existed only inside the deleted app cannot be recovered from oomny, and Tondo’s device-local statistics are not in iCloud sync.

How do I send you a chart that is causing problems?

The easiest way is to export the PDF from your Files app and email it to [email protected] along with a description of what goes wrong during import. If the chart is from a specific designer or is a scanned image, mention that too, as it helps us reproduce the issue faster.

I'm on the TestFlight beta. Where do I report bugs or give feedback?

You can send feedback directly through the TestFlight app using the shake gesture or the feedback button, which captures a screenshot automatically. For more detailed reports, especially if you have a problem chart to share, email [email protected] and mention you are on the beta build so we can match it to the right version.

Where are frogging flags, reference photos and material calculators?

Frogging flags are in the cell’s long-press menu. Reference photos are kept with project notes. Counted charts have fabric-size and floss estimates; hand-embroidery projects use hoop, fabric and thread setup with stitch-specific estimates. Check that you have the latest Tondo version, and contact [email protected] if you cannot find a control.

My raster or scanned chart imported but some cells look wrong. Why didn't Tondo just fix it?

Scanned and image-only charts always go through a review step rather than being auto-accepted, because recovering a grid from an image isn't perfect. Correct anything off in review before you start; if a page has no detectable grid, Tondo tells you honestly rather than guessing.

Didn’t find it?

A chart that won’t open, a colour that looks off, or anything else: send it to [email protected]. If it’s a chart, attach the PDF; we treat your charts as purchased property and delete them after debugging.

Examples, previews and one saved project are free. Pro unlocks more projects and design tools. App Store refunds go through Apple. For a Google Play purchase, request a refund from your Play order history.